Frequently asked questions
Android

Single Event widgets are available for all users in every location and size. If you don't see these widgets appearing on your device as an option to add, please restart your device. If, after restarting, they still don't appear, please contact support at [email protected].

Please, check How to add countdown widgets on your Android's Home Screen for a detailed explanation.

You can change the size of the widget at two different times. When adding a widget for the first time, you can choose an initial size and later modify it. You can also change the size of the widget by entering edit mode after long-tapping on it.

A border will appear around the widget with handles on its sides. You can change the size of the widget by dragging these handles.

For a detailed explanation on how to add a widget with different sizes, please check this page.

Please launch Pretty Progress at least once after installing/updating the app. Then try to add the widget again. If that doesn’t help, please restart your device and try adding the widget again.

Pretty Progress does not limit the number of widgets you can display on your Home Screen. However, Android imposes memory limits on apps, which may affect widget usage.

This memory depends on the Android version, your specific device and other factors. The limit affects how often widgets can be updated and, if you have several widgets, how many of those widgets will be updated each time.

Some calculations make require more memory than others. For example, if you are using themes like The Pattern to draw a lot of dots proportional to your days left, it requires a higher memory than more simple cases. Changing your widgets design for more simple themes may help to show more widgets, but is unsure.

It is currently not possible to increase the refresh rate of the widgets due to the way Android handles widgets.

Apps have the ability to request when a widget should be updated, always inside of a budget of requests (currently Pretty Progress requests updates widgets every 15 min, which is the minimum time available), but it is Android who finally decides and manages when that happens depending on several factors. Android does this so that widgets do not consume so much battery.

It is possible to update widgets manually every time an app is used again. Your widgets will be updated every time you open the app.

In all cases the Total time of the Countdown is the difference between the Start time and the End time, including the difference in hours and minutes of those dates.

If you choose Count down, the time displayed will be the Remaining time, and if you choose Count up, the time displayed will be the Past time. In both cases the hours and minutes are included in the calculation.

If one of the times above, for example Remaining time, is 4d 14h 56min the time shown will be 5 days left (if Days is the unit selected to display) if you have chosen Round up, and 4 days left if you have chosen Round down.

When 5 days left would change to 4 days left depends at what time your progress will finish. Following the previous example, if your progress finishes at 0:00, then at 0:00 the time displayed will changed. If your progress finishes at 17:30, then the time displayed will change at 17:30.

Not at this time, but we are working on it :)

If you have deleted any of the standard events and you want to restore them, including their special functions, you can do so in the Settings screen:

1. Tap the (···) button at the top right of the app's Home screen
2. Scroll down and tap in Restore Default Events button
3. Go back to the app's Home Screen and you will see the standard events restored on the grid

Note that the Restore Default Events button will only appear if you have deleted any of the default events. If you have not deleted any of the default events, then it will not appear. Archiving an event will not make the button to appear, if you can't find your event in the list of Ongoing events, try searching for it on the Archive.

Please, contact [email protected] for any other kind of enquiry. You can also use any of the other channels available. I’ll be happy to help :)